Privacy Policy (GDPR)
1. Introduction
This Privacy Policy explains how Hospinova SRL collects and processes your personal data, in accordance with the General Data Protection Regulation (EU) 2016/679 (hereinafter “GDPR”) and applicable Belgian law.
“Personal data” refers to any information relating to an identified or identifiable natural person, either directly or indirectly, in particular by reference to an identifier (name, email address, IP address, etc.).
2. Data Controller
The controller responsible for processing your personal data is:
Hospinova SRL
Route de Cortil-Wodon 81
5310 Leuze, Belgium
Company number: BE0835 268 285
Email:
For any question relating to this Privacy Policy or to the exercise of your rights, you may contact Hospinova using the email address above.
3. Data We Collect
When you use this website, Hospinova may collect the following categories of personal data:
- Data provided via the contact form: name, email address, message content, and the sender’s IP address.
- Browsing and analytics data collected through audience measurement tools (such as Google Analytics): pages viewed, visit duration, browser type, device used, approximate location (country/region), etc. These data are anonymised or pseudonymised as much as possible.
- Technical and security-related data: server logs, antispam detection (honeypot system), and technical diagnostic information.
4. Legal Basis for Processing
Hospinova processes your personal data on the following legal bases:
- Pre-contractual measures: processing and responding to requests submitted through the contact form.
- Legitimate interest of Hospinova: ensuring website security (antispam, fraud prevention), improving website content and usability (statistics), and managing relationships with customers and partners.
- Compliance with legal obligations: where the law requires certain data to be retained.
5. Purposes of Processing
Your personal data are collected and processed for the following purposes:
- to process and respond to your enquiries submitted via the contact form ;
- to provide pre-contractual or commercial follow-up ;
- to analyse website traffic and improve user experience and content ;
- to ensure the security and proper functioning of the website ;
- to comply with applicable legal and regulatory requirements.
6. Data Retention Period
Data collected via the contact form (name, email, message, IP address) are retained for a maximum of 6 months from the last interaction, after which they are deleted or anonymised, unless a longer retention period is legally required.
Browsing and analytics data (via Google Analytics) may be stored for a limited period, depending on technical settings and GDPR recommendations.
7. Third-Party Tools and Cookies
To ensure functionality, performance and security, Hospinova uses the following third-party tools:
- Google Analytics: an audience measurement tool that collects anonymised or pseudonymised statistics (pages visited, session duration, type of device, etc.). These data help analyse and improve the performance of the website.
- HashCash Honeypot (or an equivalent mechanism): an integrated antispam system used to detect and block automated or malicious submissions from the contact form.
Depending on your browser settings, some cookies may be stored on your device. You may configure your browser to accept, refuse or notify you about cookies. Disabling cookies may affect certain features of the website.
8. Data Hosting
The website and its processed data are hosted by:
Thomas Thibaut
Rue du Tienne 20
5621 Thy-le-Bauduin, Belgium
Email:
Phone: +32 470 92 87 60
using the infrastructure of:
OVH SAS
2, rue Kellermann
59100 Roubaix, France
The hosting provider implements technical and organisational measures designed to ensure the security of the servers and the data stored on them.
9. Your Rights Regarding Personal Data
In accordance with the GDPR, you have the following rights:
- Right of access: obtain confirmation that your data are being processed and receive a copy ;
- Right to rectification: request correction of inaccurate or incomplete data ;
- Right to erasure: request the deletion of your data under the conditions provided by the GDPR ;
- Right to restriction of processing: request temporary limitation of processing in certain circumstances ;
- Right to object: object to processing based on Hospinova’s legitimate interest, for reasons relating to your particular situation ;
- Right to data portability: receive the data you have provided in a structured, commonly used and machine-readable format, where processing is based on consent or pre-contractual measures and carried out using automated means.
You may exercise these rights by contacting Hospinova at:
You also have the right to lodge a complaint with the competent supervisory authority:
Data Protection Authority (DPA)
Rue de la Presse 35
1000 Brussels, Belgium
Website:
www.dataprotectionauthority.be
10. Data Security
Hospinova implements appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no system for transmitting or storing data is entirely secure. Despite best efforts, Hospinova cannot guarantee absolute protection of information transmitted over the Internet.
11. Changes to This Policy
Hospinova reserves the right to amend this Privacy Policy at any time, in particular to reflect changes in legislation, regulations, or the services offered.
Any updated version will be published on this page with a new revision date. You are encouraged to review this Policy regularly to stay informed about how your data are protected.
